PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR WEBSITE, SERVICES, CENTRE AND OR ANY PRODUCTS
1.1 Health Disclaimer
1.2 Restrictions
1.3 Trademarks
1.4 Liability
1.5 Privacy Policies
1.6 Copyright
1.7 Terms of Service
1.8 Returns & Refunds
By using the Website, for the most awesome healing and transformation online, or for counselling therapy, for course content and for stays at our Center, you signify your agreement to these Terms of Use and legal disclaimers. If you do not agree to these Terms of Use, you may unfortunately not use the website, our social media, any of our information, our therapy, our healing centers etc. In addition, when you use any of our current or future services, you will also be subject to our guidelines, terms, indemnities and conditions of agreements applicable to those services added in addition to these terms of use. If these Terms of Use are inconsistent with the guidelines, terms and agreements applicable to those services, these Terms of Use will control those terms, if any.
1.1 Health Disclaimer: Always consult your doctor before starting any kind of new program. This course, it’s products, website and information are not intended to replace any medical or clinical intervention. It only provides universal information and modern discussions about health, addiction, personal growth, emotions, healing and related subjects. All information and linked materials, are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment. If you or any other person has a medical concern, you should consult with your health care provider or seek other professional medical treatment. Never disregard professional medical advice or delay in seeking it because of any of our courses or any linked materials. Our programs follow Emotions Anonymous (EA) philosophies only and are not intended to be a replacement for psychotherapy, psychiatric medication, or any kind of professional mental health treatment. People may find our work useful as a complement to mental health treatment, as a personal means to better mental health in general, or when psychiatric treatment is not available or they have resistance to psychiatric treatment. If you think you may have a medical emergency, call your doctor or emergency services immediately. The opinions and views expressed in the course content, books and website have no relation to those of any academic, hospital, health practice or other institution.
1.2 RESTRICTIONS All content contained on the Website and in our material such as text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, is our property or the property of our licensors or licensees, and the compilation of the Content on the Website and materials we use, is our exclusive property, protected by international copyright laws, treaties and conventions. All software used on the Website, online or at our center is our property or the property of our software suppliers and protected by international copyright laws. We grant you a limited license to access and make personal use of the Website. No Content of the Website or any other Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, downloaded. You are granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or their respective products or services, in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.
1.3 TRADEMARKS Any trademarks, service marks, graphics, logos, page headers, icons, scripts and trade names contained on the Website, online, on social media or at our center, are proprietary to us or our licensors or licensees.
1.4 LIABILITY Under no circumstances (including negligence) shall we be liable to you or anyone else for any direct, indirect, incidental, special or consequential damages (including lost profits), personal injury (including death) or property damage of any kind or nature whatsoever that arise out of or result from: (a) the use of, or any inability to use, the website or any content or functions thereof; or (b) any act or omission, online or offline, of any user of the website or social or printed or electronic media or anyone else.
1.5 PRIVACY POLICIES For purposes of delivering products to you via the Website and links we may collect personal information that you enter on our site or otherwise volunteer to us when you contact us to, among other things, make purchases, request information, or register for or attend our programs. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. The Privacy Policy (together with our Terms of Use and any other policies referenced) identifies how we collect and process any personally identifiable information, such as your name, email, address, financial account information, etc., that we collect from you, or that you provide to us. This website is owned and operated by Mark L Lockwood and by using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this website page. We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website. Personal Information Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in South Africa. Use of Information Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. Collecting information on Registered members As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below. Registration Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Credit Card Details Credit Card details are only sorted for the processing of payments managed by world class, international providers like Woocommerce.
Disclosure Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Security We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information for Users Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user. We use cookies to provide you with a better experience. These cookies and Applets allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
Access to Information We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites We provide links to Websites outside of our websites, as well as to third party Websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.
Problems or questions If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
PRIVACY AND INFORMED CONSENT NOTICE RELATED TO THE PROCESSING OF PERSONAL INFORMATION IN TERMS OF THE PROTECTION OF PERSONAL INFORMATION ACT (“POPIA”), NUMBER 4 OF 2013
Center for Healing and Life Transformation is a fully private holistic and spiritual retreat center that is not required to register with the department of health or any other any professional bodies whatsoever. We provide therapy and holistic healing only related to broad fields of Therapy, Spirituality, Psychology, Theology and the human sciences in general. Many of the consultants and staff we use have various qualifications and registrations of their own which do not form part of our companies direct framework. All parties must inquire to us in writing about their specific needs before using any of our products or services.
We are committed to protecting your privacy and to ensure that your personal Information is collected and used properly, lawfully and transparently. The Privacy Policy is applicable to all clients and third parties such as families, counsellors and consultants. Our center have a Multi-disciplinary team who work together and share personal information on behalf of our clients which has been agreed to in this document.
The Center for Healing and Life Transformation will use your Personal Information only for the purposes for which it was collected and agreed. We store relevant information for a period of five years general. The Center may disclose Personal Information to our clients and close family based on the purpose for which they have obtained our therapeutic and wellness services. You hereby consent to Center for Healing and Life Transformation processing your Personal Information. By using our website your agree to the terms and conditions and disclaimers used on all our websites carefully and throughly and you acknowledge that you have read and understood this Privacy Policy and related provisions.
1. 6 COPYRIGHT We respect the intellectual property rights of others. Much of the work on recovery and healing is community based in the public domain and has been posted, published and repeated many times, or offered as free content online. We make use of this community content as much as possible in the interests of helping people heal and recover. If you believe that your work has been copied on the Website, online or at our center, in a way that constitutes copyright infringement, please communicate via email with us and we will always help where possible to resolve the issue. Third parties should keep involvement as direct as possible, and cautiously make sure the primary party is rather the person or party making the claim. Email: centerforhealingandlife@gmail.com to start your journey, we will reply with booking confirmation and necessary information. Namste, Blessings and Gassho
1.7 TERMS OF SERVICE
Reminder, the website, content, social media, our therapy centers, retreats and all our other products/services contained thereon are not substitutes for the advice and treatment of a licensed health care professional, institution or hospital. Not all products and services are suited to everyone. The creators of any of our products/services do not assume, and shall not have, any liability to users for injury or loss in connection therewith. We make no representations or warranties and expressly disclaim any and all liability concerning any therapy or treatment or any action following the information offered or provided within or through the website, our media, on our forms or through our staff or consultant representatives. If you have specific concerns or a situation in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist in that field, such as a licensed psychologist, physician, psychiatrist or other health professional. Never disregard the medical advice of a psychologist, physician or other health professional, or delay in seeking such advice, because of the information offered or provided within or through the website, media, on our forms or through our staff or consultant representatives. Center for Healing and Life Transformation, our Addiction Treatment Programs and our Emotional and Mental Wellness Programs in no way represent a medical facility, hospital or clinic. We provide very private and specialised therapeutic products, designed by various degreed, experienced and licensed professionals in the healthcare, wellness and coaching industries, whose services are solely made available to you so we can provide modern therapeutic counselling tools and resources from our team of practitioners. We do not provide any medical advice, diagnosis, medical treatment, rehabilitation, hospitalisation, or any detox services whatsoever. If you have a health problem, medical emergency please see a doctor or attend a hospital. We are not an alternative or substitute for any medical services, institutions or doctors.
1.8 REFUNDS ONLINE STORE As all of our products are digital products, courses and services that are intangible. We follow a blanket no return and no refund policy for all products. This enables prices to be kept consistently low worldwide and for more people to be helped by the organisation, staff and volunteers without additional and unnecessary risk, time-constraints and costs and is standard practice worldwide with these types of products. We offer no shipping for any products as they are delivered online. CENTER STAYS & RETREATS In the event of the client leaving our centre programs, absconding, or in extreme cases, being expelled, all programme and related fees will be forfeited. All payments are in advance and are non-refundable. This is also clearly stated on all invoices in bold and agreed to before any payments are made. Please note that we do not endorse a quick-fix approach to recovery and healing. Families and clients are required to be able to commit financially with regards to the completion of treatment. Considering the above, it is highly suggested that both residents and families commit for a minimum period of 3 months. All clients need to understand that the fees payable in advance, are non-refundable, and that should the patient leave for any reason whatsoever (including but not limited to expulsion) prior to the program being completed, no monies are liable to be refunded. The Center reserves the right to claim recovery of any amount still outstanding, notwithstanding the early termination thereof.
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